Support

I deleted something by mistake

Open Photos › Collections › Recently Deleted (unlock with Face ID), tap the item, then Recover. Items stay there for 30 days.

My free space didn't go up

iOS keeps deleted items in Recently Deleted for 30 days. To get the space back now, open that album, tap Select, then More › Delete All. Sweepius can't empty it for you.

Sweepius only sees some of my photos

You chose limited access. Go to Settings › Sweepius › Photos and choose Full Access, then pull down on the Sweepius home screen to rescan.

Restore a purchase

Open the app, tap Go Pro, then Restore. Use the same Apple ID you bought with.

Still stuck?

Email info@sweepius.com with your iPhone model and iOS version.